Scope of application For all deliveries of Sarah Domitille’s Shop to consumers, these General Terms and Conditions (GTC) shall apply. A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed. Contractual Partner The sales contract is concluded with Sarah Domitille
Conclusion of contract
The presentation of the products in the online store is not a legally binding offer, but only an invitation to order. By clicking the button [buy now] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.
Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions. If you, as a consumer, make use of your right of revocation pursuant to Section 4.1, you shall bear the regular costs of the return shipment. In all other respects the regulations apply to the right of revocation, which are reproduced in detail in the following
Cancellation Policy
Right of withdrawal You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods. To exercise your right of withdrawal, you must inform us sarahdomitille@gmail.com by means of a clear statement of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory. If you make use of this option, we will send you a confirmation of receipt of such revocation by e-mail. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods. – End of the cancellation policy –
Prices and shipping costs
The prices stated on the product pages include no tax due to small business according to §19 (1) UStG. In addition to the stated prices, we charge a flat rate of 3 Euro per order for delivery within Germany. The shipping costs will be clearly indicated on the product pages, in the shopping cart system and on the order page. There are no further taxes or costs.
Delivery
Delivery is only within Germany. The delivery time is up to 7 days. On possibly deviating delivery times we point out on the respective product page.
Payment
Payment can be made either in advance or via PayPal. If you choose payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
Retention of title
Until full payment, the goods remain our property.
Dispute resolution
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are prepared to participate in a dispute resolution procedure before a consumer arbitration board for the resolution of disputes with consumers or are obligated to do so in accordance with to contractual agreement. The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body.
Alternative:
The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.